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Nook 7" Space Issue
#11  tas03 06-20-2018, 09:15 AM
I have, and it didn't make any difference. Many apps cannot be moved to the SD card even when it is internal storage, and some of the ones that can be disappear when the tablet is started up the next time.
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#12  JeffGeorge 06-20-2018, 12:19 PM
Quote tas03
I have, and it didn't make any difference. Many apps cannot be moved to the SD card even when it is internal storage, and some of the ones that can be disappear when the tablet is started up the next time.
Same here. There doesn't seem to be anyway to get extra space on the internal storage.
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#13  rcentros 06-20-2018, 12:38 PM
Quote JeffGeorge
Or let you move them to the SD card.
That would be something Google would have to change with Android. When I used an Android phone, I was able to root it and move some of the programs to the microSD card, but even then a lot of the programs would only partially move over (and some not at all).
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#14  JeffGeorge 08-27-2018, 03:11 PM
Anyone have any success with this yet? I took my Nook into the B&N near me and worked with the technician there. We deleted everything we possibly could from the internal storage and it still wasn't enough, so I decided to deal with Barnes & Nobles completely incompetent customer service. Here is what they sent me. It's quite entertaining.

Quote
We apologize for any inconvenience this may have caused.

Please try to perform a hard reset on your NOOK Tablet 7. Then, try to update the software version again.

A hard reset accomplishes the same result as a factory data reset, but is initiated by pressing physical buttons on NOOK Tablet 7".

1. Power the device OFF.
2. While off, press and hold Volume Up + Power buttons simultaneously to open the Android Recovery screen.
3. When the device begins to power back on, release all buttons.
4. You are now in Android System Recovery Mode.
5. Use the volume up and down buttons to navigate to the wipe data/factory reset option, then press the Power button to select.
6. Use the volume down button to navigate to the "Wipe data/factory reset" option, press Power to select.
7. The device will restart and you will begin the initial setup of the device just like a brand new unit.

Note: Wi-Fi connection is needed to register your NOOK Tablet 7 again.
When I asked them what good resetting the device to the applications that are already on it they replied with this:

Quote
Dear Customer,

Thank you for writing us back.

On behalf of the company, my sincere apologies for any inconvenience this may have caused you.

If you are unable to install the v1.0.2 update for your NOOK Tablet 7" due to a lack of storage space, you will need to delete personal content from the device such as pictures, music, or video files. The device needs a minimum of 920MB to download and install the update.

To check the available storage space on your device, go to Settings > Storage & USB. Internal storage used cannot exceed 2.38GB of 3.30GB

To delete content, back-up your personal files, then:

1. Access File Manager
2. Tap on Internal Storage
3. Select content to delete by pressing and holding on the folder/file to be deleted (multiple items can be selected at one time)
4. Tap on the trash bin icon on the top right corner of the screen
5. Tap on OK

Recheck the memory available in Settings > Storage & USB.

Once you have enough memory, please follow these steps:

1. Check for the Notification to upgrade to v1.0.2 (notification with the Purple icon)
2. If the update notification is not available, tap on the multi-tasking icon at the bottom navigation bar (the square icon). The Software Update screen should be in the accessed apps.
3. If you have cleared the recently accessed apps, and the Software update screen is not available, try rebooting the device by turning it off, and then back on. Upon restarting, the device should begin to update to v1.0.2.
4. If the above steps fail, please contact Customer Service at 1-800-THE-BOOK, or by using the Contact Us section at help.barnesandnoble.com.

I hope you find this information helpful. Should you have further concerns, please do not hesitate to contact us back and we would be grateful to assist you.
When I explained to them again that I had already removed everything that could be removed they came up with this nugget of wisdom:

Quote
Dear Customer,

Thank you for writing us back.

We understand you have a NOOK Tablet 7" and you are having difficulties to install the latest software version of the device. We have an out-of-warranty exchange program which helps you to trade-in your current device for another NOOK tablet or reader at a discounted price.

To take advantage of this program, we ask that you call us at 1-800-THE-BOOK and follow the options for NOOK, and then choose the prompt for the device you would like as an upgrade. You will need your credit card with you so that we can process your request quickly.

We hope this is helpful. On behalf of the company, my sincere apologies for any inconvenience this may have caused you.
Completely worthless employees.
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#15  Musicman 08-29-2018, 08:49 AM
I have a 32 gig card set up as adoptable storage. I disabled the following apps:
Google Play Movies & TV
Hangouts
Chrome
Google Play Games
MapsYT Kids

I moved any other apps to the SD Card (granted I only have three apps Media Monkey, OfficeSuite, and Dolphin).

Doing this I have over 1 gig available for internal storage..
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#16  JeffGeorge 08-29-2018, 10:59 AM
According to B&N Support you need to have at least 920 MB free and internal storage cannot exceed 2.38 GB of 3.30 GB. Well, after disabling things that I actually use like Chrome and Maps I have 2.21GB used which is less than 2.38. The update still tells me I do not have enough space, even after a fresh reboot.
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#17  Musicman 09-06-2018, 10:54 AM
I downloaded another app and moved it to the SD Card (formatted as internal storage) and had less than 1 gig available.

I went through my apps to see what I could do and just for the heck of it I clicked on the Nook app and to my surprise I was able to move that to the SD Card. I now show 1.56 gig of 3.21 gig of internal storage available!
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#18  Mrees 09-18-2018, 01:37 AM
I had the same space issue and stumbled upon the solution to move the Nook app to the SD card. That worked until the app disappeared after a reboot. Did that twice again when I tried to reinstall. Now the option to move it to the SD card is gone although the version of the app is still the same. (4.9.1.15)

I disabled Google maps and a couple of other non-moveable Google apps. It freed up the space.

Google and Barnes & Noble should just allow their apps to be moved to the SD card.

Mike.
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#19  Musicman 09-18-2018, 02:05 PM
Yes that happened to me. I installed the nook app from the play store and when I rebooted it disappeared also. I reinstalled it from the play store and have not rebooted. While this disappears on reboot you should be able to install any updates. I have a feeling if you install a new update the stock nook app will reappear.

It was easy enough to reinstall the nook app from the play store and all my side loaded books were still there, though they did not show up in my library until I opened it.
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#20  josher102 09-30-2018, 12:21 PM
Hi MusicMan and others, can you tell me the steps to move an app to the SD card?
I have formatted the SD card as internal storage. I've used the Migrate Data feature to move data to the SD card. I know, with some apps, there are settings which control where they download data, and you can set them to save to the SD card. Is there also a way to actually move some apps (like the Nook app) to the SD card?
Thanks..
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