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Arc Ask Me Anything: Developer on Kobo Arc
#61  Canadian Cookie 12-16-2012, 12:01 AM
Today I phoned Kobo to get some help. I was on the phone for one hour and I still don’t have an answer for this . I have been trying to transfer some files from my computers to my new Kobo Arc. I downloaded the Adobe reader app because some of my files are going to be PDF. So far I can only see the files that are jpeg through Gallery. When I am transferring files to my Kobo I am not sure where they’re supposed to go, so I try putting some in the Kobo folder but I still can not see them on my tablet even when I open Adobe reader. By the way if I try transferring files to my Kobo without opening it to the point where I see the folders it doesn’t work, they will not transfer. The Kobo support people do not know how to do this, yesterday I was told that I need Overdrive to read PDF files and was also told that Adobe reader doesn’t work on Kobo. When I want to unplug my Kobo from my computer I do not get an “eject” box. Right now when my Kobo is hooked to my computer I can see the files that I have transferred on it. I am running Windows XP with SP3.
Some of the files that I would like to transfer are in Word, can I still view them on my Kobo and which app do I need for that? As you can see I haven’t started making a tapestry yet.
Also I got a free book that never downloaded to my Kobo.
Quote Kobo-Robin
I have a question. Who let you out of your cage?
Quote FaisalAbid
Hi guys. Im glad to see many of you loving your Kobo Arc.

The team worked really hard on it and we are humbled that you enjoy the device. After all its because of you guys we love getting up in the morning and do what we do!

Feel free to ask me anything technical regarding your device or Android in general.


p.s There is a kobo easter egg on the device! Find it if you can!
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#62  luxaeternam 12-16-2012, 03:57 AM
I've had my Arc for a week now, and loving it so far. My question is more of a feature request. I'd like to be able to correct typos as I read (in DRM free EPUBs of course). Is this feasible?
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#63  stevov 12-16-2012, 07:56 AM
Quote FaisalAbid
Hey guys, great questions here. I will reply very shortly with answers!
could you define "very shortly"
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#64  dioioib 12-16-2012, 07:59 AM
Quote JD Gumby
If you mean the Discover section, unfortunately there's nothing you can do to reclaim the space. Best you can do is go into Settings -> Apps -> All and look for the "Discovery Service" and disable it (and the "KoboTracking" and the blue & yellow one with the Chinese character while you're there - the latter is for inputting Asian characters, but it for some reason needs access to your contacts. I don't trust it). That will clear the pictures from the Discover area.
Thanks this worked after a powercycle of the unit. Now I am 100% happy.

Does anyone know if you can use an external keyboard with the arc? I didn't notice any bluetooth options. I know when I was working with OMAP we could use an A - B cable to connect other equipment. Can something similar be done with the arc for using HICs?
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#65  JD Gumby 12-16-2012, 10:28 AM
Quote Canadian Cookie
Today I phoned Kobo to get some help. I was on the phone for one hour and I still don’t have an answer for this . I have been trying to transfer some files from my computers to my new Kobo Arc. I downloaded the Adobe reader app because some of my files are going to be PDF. So far I can only see the files that are jpeg through Gallery.
Open the Acrobat Reader app.
Click on the menu icon in the top-left of the title bar.
Switch to Documents.
Click the dropdown in the title bar and select Folder View.
Navigate your way to to where ever you stored the PDF you want to read.

Quote
When I am transferring files to my Kobo I am not sure where they’re supposed to go, so I try putting some in the Kobo folder but I still can not see them on my tablet even when I open Adobe reader.
They can go pretty much anywhere. Most apps'll move or copy them to their own spot (not Acrobat Reader, though). For your PDFs, unless you're the obsessive type who has to have everything perfectly organized, I'd suggest just creating a PDFs directory in the main folder (/sdcard) and putting them there so you can find them easily.

For the Kobo app, you have to use the Import menu option (and even then you can only import DRM-free ePub files)....

Quote
By the way if I try transferring files to my Kobo without opening it to the point where I see the folders it doesn’t work, they will not transfer.
Well, yeah. You have to actually go in and place them somewhere inside the /sdcard folder, preferably in a subfolder there.

Quote
The Kobo support people do not know how to do this, yesterday I was told that I need Overdrive to read PDF files and was also told that Adobe reader doesn’t work on Kobo.
Unfortunately, from the sounds of it, the Support people don't really know about the Arc and might think you're talking about one of the eInk ereaders, or perhaps the Vox...

Quote
When I want to unplug my Kobo from my computer I do not get an “eject” box. Right now when my Kobo is hooked to my computer I can see the files that I have transferred on it. I am running Windows XP with SP3.
The Arc doesn't attach as a traditional removable storage device, and seems to do all write operations immediately instead of caching them. Still, it's probably best to wait 10 seconds or so after the last time you access a file on the Arc (opening a file, editing a file, or copying a file to it, for example) before unplugging it.

Quote
Some of the files that I would like to transfer are in Word, can I still view them on my Kobo and which app do I need for that?
Unfortunately, I have no idea which apps there are, or which are best, but I'm certain there's plenty in the Play Store. Do a search for "office", perhaps.

Quote
Also I got a free book that never downloaded to my Kobo.
You should've gotten two free books inside the Kobo app - a Star Trek comic and a book of photographs. And maybe a third, "Margarita Nights" (I think that's it), an epub - not sure if it comes with the Arc, though, as I'd gotten it when logging in on a non-Arc device.
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#66  stevov 12-16-2012, 11:48 AM
J D kobo should be payin you
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#67  46jimbo 12-17-2012, 10:18 AM
First off, I don't have an Arc, but I do have a similar android tablet. I find that Dropbox is the best solution for transferring files to my tablet. Just have Dropbox installed on both your PC and the Arc. Copy the file into the Dropbox folder on your PC and it will be transferred to the the Dropbox folder on your Arc.
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#68  JD Gumby 12-17-2012, 10:44 AM
Quote 46jimbo
First off, I don't have an Arc, but I do have a similar android tablet. I find that Dropbox is the best solution for transferring files to my tablet. Just have Dropbox installed on both your PC and the Arc. Copy the file into the Dropbox folder on your PC and it will be transferred to the the Dropbox folder on your Arc.
Problem with that is that it first has to be uploaded, usually at a glacially slow speed, to Dropbox's servers before it gets sent over to your tablet. Still, it's a decent option if your tablet won't behave while connected to the computer and you can't figure out how to set up the computer so you can browse it on your home network and copy files over that way... (gonna have to see how to do that myself one of these days)
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#69  Sharkus 12-17-2012, 11:18 AM
Quote Kobo-Robin
I have a question. Who let you out of your cage?
Whatever, slackass!
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#70  coreslogic 12-17-2012, 01:57 PM
Maybe I am the lucky one, Windows 7 recognizes the Kobo Arc as USB device right away.
And I use Android File Transfer App (http://www.android.com/filetransfer/) between iMac and Kobo Arc. No problem so far.
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