Mobileread
Dropped Kindle I
#11  HarryT 03-15-2009, 01:54 PM
Quote desertgrandma
Thats why I treat mine like glass.
Er, it is glass - the screen substrate, I mean, which is what the original poster has broken.

No manufacturer's warranty will cover dropping your machine. That's your fault, pure and simple. It's certainly not the manufacturer's fault.
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#12  MonaLS 03-15-2009, 05:00 PM
Quote dhynesok
We accidentally dropped our Kindle I today. ... ... ... The reset didn't work so the only other alternatives were to have Amazon ship a replacement Kindle I for $180 plus shipping or to buy a new Kindle II.
I think Amazon is being very generous in offering a half-priced Kindle to users who have dropped or otherwise damaged their Kindles. I'd take them up on the offer in a heartbeat.
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#13  HarryT 03-16-2009, 04:56 AM
€120/$180 seems to be the "standard price" that all the manufacturers charge for replacement of a 6" screen. It's probably pretty much what PVI charge for the part.
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#14  dmaul1114 03-16-2009, 01:02 PM
Quote MsAstoria
As for giving K1 owners a break, i thought they did get one when they were offered to go to the head of the line during the pre-release promo. Amazon doesn't owe them anything frankly.
Which didn't up mattering since it was all fake hype as the K2 has never once been sold out.

I agree they don't owe them anything, but it would have been a nice gesture if they could have sent in their K1 for some kind of discount--then Amazon could fix it if need be and sell it used and probably make some money rather than just having people sell them themselves on Craigslist and eBay.

Not that I'm complaining since I'm happy to have gotten a K1 for $200 off Craigslist.
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#15  kcyates 03-17-2009, 11:54 AM
I bought my Kindle1 last June and am completely attached to it! This past week, while vacationing in Ireland, it stopped working....one half of the screen just froze. This morning after we arrived home, I called amazon and the tech guy walked me through a few resets, etc., but nothing worked. He was extremely nice and they are shipping me out a replacement Kindle at no cost...they are even shipping it overnight so I will have it tomorrow! I think that is great customer support and I couldn't be happier! I realized how totally spoiled I am with my kindle when I was forced to buy a regular book with pages to turn, etc., while on my trip! I love my Kindle...Thank You Amazon!
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#16  Alisa 03-17-2009, 12:50 PM
Quote desertgrandma
Okay, just to stay clear on the subject, i wasn't talking about the Sony's 'hardiness'.

I think any bookreader will be much more fragile than phones or ipods.
I'm aware you weren't, but if the OP doesn't know you were referring to the the DMCA thing, she might assume you meant that Sony would treat her differently if she accidentally broke their reader. Given that was her first post, I would not assume she was up on the whole issue.
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