Mobileread
no setup of Calibre possible
#1  DMcCunney 08-12-2020, 04:06 PM
Where does Calibre store the log when an install is done?

For the first time I can recall, a Calibre update failed here. The Calibre 4.22.0 msi installer ran, started to install, then rolled back claiming an error. I'd like to know what the error was, as it's likely something I can fix. Where can I find the data?
______
Dennis
Reply 

#2  kovidgoyal 08-12-2020, 11:16 PM
The installation is done by the windows installer service, not calibre. You can pass various flags to misexec to get more verbose output, but I will warn you that windows installer service is a baroque mess, so you likely wont find the log very helpful.
Reply 

#3  DMcCunney 08-12-2020, 11:49 PM
Quote kovidgoyal
The installation is done by the windows installer service, not calibre. You can pass various flags to misexec to get more verbose output, but I will warn you that windows installer service is a baroque mess, so you likely wont find the log very helpful.
That I can well believe. Any suggestions on how to determine what the issue is? I'd like to keep current, and this is the first time I've seen this failure.

I suppose I could simply uninstall and reinstall, as I believe existing data is preserved when you do that.
______
Dennis
Reply 

#4  kovidgoyal 08-12-2020, 11:54 PM
https://manual.calibre-ebook.com/faq.html#i-downloaded-the-installer-but-it-is-not-working
Reply 

#5  DMcCunney 08-13-2020, 12:13 AM
Quote kovidgoyal
https://manual.calibre-ebook.com/faq.html#i-downloaded-the-installer-but-it-is-not-working
The PC is Win10 Pro running Windows built-in A/V. That has never been a problem.

I use Firefox as production browser, and tried MSIs from both Calibre's own download and the mirror sites.

I uninstalled Calibre and tried to do a clean install. Same problem - get part way though and roll back due to error.

I tried downloading through Chrome. Same problem. The MSIs all seem to be correct.

I just rebooted and tried to do a fresh install again. That worked and Calibre runs.

I'd still like to know what the previous problem was, but will settle.

Thanks!
______
Dennis
Reply 

#6  theducks 08-13-2020, 11:09 AM
Dennis
There are some pretty big (regular) updates coming down for W10, You might have landed in the middle of the reboot needed (parts get installed, others were stalled because they were in use by you for something you were using and these were not the KNOWN OS pieces that need reboots)
I think I went thru 3 reboot notices on my Laptop in the last couple of days.
Reply 

#7  ownedbycats 08-13-2020, 11:35 AM
I'd also check to make sure that Calibre itself somehow wasn't stuck open in the background.
Reply 

#8  JSWolf 08-13-2020, 11:53 AM
One thing I have noticed with Win10 is that it eventually need to be rebooted for the updates to take place after a while. So if you do have updates to do and can do them, do them ASAP.
Reply 

#9  DMcCunney 08-13-2020, 01:00 PM
Quote JSWolf
One thing I have noticed with Win10 is that it eventually need to be rebooted for the updates to take place after a while. So if you do have updates to do and can do them, do them ASAP.
Some updates don't require reboots. Some do. I apply those ASAP in the spirit of remaining fully patched. I simply have Win10 set to tell me updates are available but let me choose when to install.

Win10 Pro here runs off an SSD, so full reboots are quick. It takes longer for major updates to apply than to reboot the machine once they have.

(In some cases when things are having issues, logging off and logging back on instead of a full reboot can clear things up. That was not the case here.
______
Dennis
Reply 

#10  DMcCunney 08-13-2020, 01:15 PM
Quote theducks
Dennis
There are some pretty big (regular) updates coming down for W10, You might have landed in the middle of the reboot needed (parts get installed, others were stalled because they were in use by you for something you were using and these were not the KNOWN OS pieces that need reboots)
I think I went thru 3 reboot notices on my Laptop in the last couple of days.
I've gotten an assortment of updates recently. Some are security fixes. Others are more extensive and make visible changes and add features.

As a rule, I prefer to apply updates promptly, so when they arrive, if they require reboots, it's not a big deal to close open applications, apply the updates, and reboot. I boot off an SSD, and I generally don't have multiple applications open at once. For the most part, closing Firefox is all that is needed.

(I am also not one of the folks who tries to prevent Win10 updates because they can break things. It's possible I'm lucky, but I have a fairly vanilla system, and updates have never broken things here.)

I'd already done the last Win10 Update reboot required before I encountered the issue with Calibre failing to update. And Task Manager is my friend, and I'd already confirmed I didn't have a stuck Calibre process in the background somewhere.

At this point, I have a working current Calibre installation, so the problem gets tossed onto the "One of life's little unsolved mysteries" stack and I move on. It's simply the first time I've seen a Calibre Update fail, so it's a WTF? moment.
______
Dennis
Reply 

  Next »  Last »  (1/4)
Today's Posts | Search this Thread | Login | Register