computer does not recognise my eco reader
#1  rocket54 07-17-2010, 12:26 AM
i received my new eco reader yesterday and did the 12 hour charge overnight. As i wanted to load some epub drm ebooks that i have purchased i used the supplied usb cable to connect the eco to my computer. unfortunately the computer does not recognise the eco as an external device so i am unable to have adobe de authorise the eco. If anyone has any ideas your help would be greatly appreciated as i am unable to load the books i have purchased. Thank you.

#2  cbell 07-17-2010, 02:10 AM
Welcome to MR, rocket54.

Are you able to try a different USB port on your computer and/or a different USB cable? What operating system do you have on your computer?

I'm affiliated with DA Direct.

#3  GeoffC 07-17-2010, 02:15 AM

Welcome to mobileread rocket54

Stupid question, but is the eco switched on ?

#4  cbell 07-17-2010, 02:24 AM
Not a stupid question, however an ECO Reader will switch itself on and offer to connect, if it isn't already switched on when connected via USB to a computer.

#5  GeoffC 07-17-2010, 02:27 AM
canny ...

#6  cbell 07-17-2010, 02:38 AM
Heh, dinky, even. I think rocket might be needing some chocolate and kittens about now.

I'm sending you a PM (Private Message), rocket... see top right of the page, under your username.

#7  anfisco 07-17-2010, 02:45 AM
My ecoreader connects automatically in Windows XP. With Ubuntu, it is not recognised properly, and keeps blinking and reconnecting.

Any further advice would be welcome.

#8  GeoffC 07-17-2010, 02:53 AM

Welcome anfisco to mobileread ....

wow - two with similar 'problems' !!!

(I don't own an eco, so I'll leave you i cbell's more than capable hands .... )

Hope a solution is close ....

#9  cbell 07-17-2010, 03:04 AM
Thanks for the vote of confidence, Geoff, but I'm not familiar with Ubuntu.

anfisco, did you try using a different USB port on your Ubuntu computer? Is the USB cable clearly inserted fully at both ends?

Edit: anfisco, I sent you a PM, too.

#10  rocket54 07-17-2010, 03:24 AM
the usb port works for other devices. i"m using windows 7

  Next »  Last »  (1/3)
Today's Posts | Search this Thread | Login | Register