Mobileread
PRS-T1 Hangs when starting- please help
#1  fruit12 03-06-2014, 06:27 AM
This is my first post. I am sorry for a long post. But I am really stuck and need help.

My Reader is not rooted. Current firmware is 1.0.05.11130
Since today I started getting very slow response. The spinning arrows appeared frequently followed by messages:
"Sorry - The application Reader has stopped unexpectedly. Please try again.
Force Close". After I press try again or force close button, next screen would appear. My next action again gave same response as above.

I tried soft and hard resets without any improvement.

Then I tried factory reset using NEXT and BACK buttons. This was also a slow process and I got spinning arrows in between.

After doing factory reset my reader does not go to home screen. The initial screen of "Starting Reader" appears followed by the spinning arrows that displayed endlessly.

Can anybody explain to me if there is any way to resolve this issue? My reader is now unusable.

Thanks.
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#2  AJ Starr 03-06-2014, 09:53 AM
First thing first, make sure it is fully charged! Use the plug into the wall, NOT the usb into the computer. Computers go to sleep and then start drawing the power from the unit.

So, 12 hours plugged into the wall, making sure it is the Sony compatible converter that will charge it, not one from another device. Some reason, other converters don't work.

Let us know after the full 12 charge.

AJ
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#3  fruit12 03-06-2014, 08:45 PM
Quote AJ Starr
First thing first, make sure it is fully charged! Use the plug into the wall, NOT the usb into the computer. Computers go to sleep and then start drawing the power from the unit.

So, 12 hours plugged into the wall, making sure it is the Sony compatible converter that will charge it, not one from another device. Some reason, other converters don't work.

Let us know after the full 12 charge.

AJ
Thanks for your reply.

I charged from wall charger with sony usb cable.
The red light next to power on button was on.
After about an hour the red light switched off.
The spinning arrows were moving all the time.

I kept the charger on. The red light was off.
After few minutes I pressed reset button with a pin.
Reader restarted and hung with spinning wheel as before.
The red light switched on.
The red light switched off after less than 5 minutes.

I repeated this process few times. Charging red light remained on for less than 5 minutes every time and then switched off.

I guess red light switching off means fully charged battery.

If I remove the charging cable and press reset button the arrows stop spinning but are still visible. This is the only way I can freeze the screen.

Can anybody guide me for the solution to my problem?
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#4  luvduchovny 03-07-2014, 11:07 AM
So you have a micro sd card in the device? Try taking that out. Then try restarting the device. I had that issue in the past and while I couldn't locate the exact epub I was certain there was a bad book hanging up the device.

Or try a Hard Reset:
Sony's Hard Reset for PRS-T1
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#5  bla 03-07-2014, 01:40 PM
Make sure it is fully charged.. leave it on charge overnight.. remove sd card if inserted.. ifthen do a soft reset (paperclip) and or a power recycle .. rinse and repeat good luck
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#6  AnotherCat 03-07-2014, 03:17 PM
Just mentioning this in case as you have not said that you did it this way, and it seems it is a common omission (even though it is set out in the manual).

The "paperclip" reset is a TWO step process. First push the reset button with the "paperclip", release it, then push the power on button. Just pushing the reset button and not then pushing the power on button immediately afterwards does not reset the device.

If you did it the correct way, and have also done a multiple button press full reset, as set out for the T1 on Sony's web site support, then I cannot suggest anything else apart from perhaps trying deleting the book.db files on the device and card (the reader will rebuild the files itself).
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#7  fruit12 03-07-2014, 06:09 PM
Quote AnotherCat
Just mentioning this in case as you have not said that you did it this way, and it seems it is a common omission (even though it is set out in the manual).

The "paperclip" reset is a TWO step process. First push the reset button with the "paperclip", release it, then push the power on button. Just pushing the reset button and not then pushing the power on button immediately afterwards does not reset the device.

If you did it the correct way, and have also done a multiple button press full reset, as set out for the T1 on Sony's web site support, then I cannot suggest anything else apart from perhaps trying deleting the book.db files on the device and card (the reader will rebuild the files itself).
I think I did paperclip reset and factory reset(Using multiple buttons) properly.
I do not have a micro sd card.

Is there a way to delete files on the reader from PC?

Is there something equivalent to bootable cd for a PC under this situation?
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#8  AnotherCat 03-07-2014, 07:34 PM
Quote fruit12
Is there a way to delete files on the reader from PC?
Yes, connect the reader to the PC with the USB cable and select the Data Transfer Mode choice when it comes up on the reader (that is assuming your fault lets the reader advance to that). In Windows Explorer on the PC the reader will appear as two drives, READER and SETTING.

Search for the file books.db on the READER drive and delete it. The reader will then rebuild the file itself - you should not lose anything.

Not guaranteed to work at all but is always worth trying.
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#9  fruit12 03-07-2014, 11:01 PM
Quote AnotherCat
Yes, connect the reader to the PC with the USB cable and select the Data Transfer Mode choice when it comes up on the reader (that is assuming your fault lets the reader advance to that). In Windows Explorer on the PC the reader will appear as two drives, READER and SETTING.

Search for the file books.db on the READER drive and delete it. The reader will then rebuild the file itself - you should not lose anything.

Not guaranteed to work at all but is always worth trying.
Thanks for your reply.
However I cannot reach to data transfer mode selection screen when connected to a PC. My reader hangs before that.

Is there any way to try to boot from microsd card?
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#10  Teknikal 03-08-2014, 05:14 AM
http://wiki.mobileread.com/wiki/PRST...ing_and_Tweaks might be your best bet, never rooted myself as I've read nothing but problems from people who have I don't think the T1 really has the specs for it.
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