Mobileread
Troubleshooting Amazon Verification for every book I send
#1  nicole ridgway 01-21-2021, 08:18 AM
Hello people,
each time I send a book via Calibre using @gmx.com mail, Amazon asks me to verify the file.

I tried to change my kindle mail from myname@kindle.com to RandomLettersAndNumbers@kindle.com and still it asks for confirmation.

I tried to create another account on gmx.com, and results are still the same.

Obviously, all the mail addresses I use are on Amazon's WhiteList.

How can I solve this?

I have a Kindle Paperwhite [10th generation] with FW 5.13.4 and I use Calibre 5.9
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#2  rantanplan 01-21-2021, 08:25 AM
Weirdly enough, this happens to me too since a few days ago. It used to be, that you only need to add your email address to the trusted senders in your amazon profile, but this doesn't seem to whitelist them anymore.
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#3  nicole ridgway 01-21-2021, 09:23 AM
Quote rantanplan
you only need to add your email address to the trusted senders in your amazon profile, but this doesn't seem to whitelist them anymore.
I'm trying with gmx, gmail and yahoo accounts.
Amazon seems not to care about the trusted mail addresses.

And some of my address are just combinations of mixed letter (both upper and lowercase) and numbers. It's driving me nuts.

I use Calibre to send docs and books to multiple mail addressess...Imagine me clicking every link for every book I send.
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#4  rupor 01-21-2021, 12:24 PM
Can it be somehow connected to https://www.securityweek.com/amazon-awards-18000-exploit-allowing-kindle-e-reader-takeover?
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#5  hius07 01-21-2021, 01:04 PM
The details are here
https://medium.com/realmodelabs/kindledrip-from-your-kindles-email-address-to-using-your-credit-card-bb93dbfb2a08

"In cases where Amazon cannot authenticate the sending email address, they now send a verification link to the approved address"
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#6  Haibane 01-21-2021, 03:23 PM
Quote hius07
The details are here
https://medium.com/realmodelabs/kindledrip-from-your-kindles-email-address-to-using-your-credit-card-bb93dbfb2a08

"In cases where Amazon cannot authenticate the sending email address, they now send a verification link to the approved address"
Thank you for this, it helped me finally work out how to get around the new verification mails. It seems the issue is what Amazon considers to be an authenticated email address.

Whitelisting it in the "Approved Personal Document E-mail List" was not enough for me. I tried signing up for a new Amazon account using my gmx email, but I still got sent requests to verify documents.

The only thing that worked for me was setting Calibre up to send from the email I used to sign up for Amazon long ago. Seems at least that email was considered authenticated.
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#7  nicole ridgway 01-22-2021, 03:06 AM
Quote Haibane
The only thing that worked for me was setting Calibre up to send from the email I used to sign up for Amazon long ago. Seems at least that email was considered authenticated.
My amazon account has my personal mail, which is a Yahoo mail.
And this didn't work at all. I still receive confirmation links...well, I think there's nothing more to do
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#8  tdonline 01-24-2021, 12:52 PM
I don't have answers but here is my thread on the same problem.

https://www.mobileread.com/forums/sh...d.php?t=332177

Now I have ONE answer--yeah, it's not just me. When I use Send to Kindle on my browser, it uses my gmail account and that does not generate a verification from Amazon. I don't want to use my gmail account for Calibre for security reasons as it's my primary email address. I created a GMX specifically for Calibre. I tried to create a hotmail account but it redirects to Outlook. I created an account anyway for Calibre but the Calibre test was unsuccessful. I thought about creating a gmail account solely for Calibre but I understand gmail doesn't play nicely with Calibre?

At this point, I'm resigned to verifying.
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#9  CathyA 01-25-2021, 01:38 PM
Quote tdonline
I thought about creating a gmail account solely for Calibre but I understand gmail doesn't play nicely with Calibre?

At this point, I'm resigned to verifying.
Gmail works fine with Calibre. In your Gmail account, turn on 2-Step Verification and then generate an App Password for use with Calibre. Here's Google's Help: https://support.google.com/accounts/answer/185833

In Calibre, the "Send email from" needs to be the Gmail username that's whitelisted in your Amazon account, Hostname is smtp.gmail.com, Port is 587, username is the Gmail username again, Password is the app password you generated specifically for Calibre, and TLS is selected.

I just sent a book this morning and Amazon did not ask me for verification.
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#10  NullNix 01-26-2021, 05:13 PM
Quote rupor
Can it be somehow connected to https://www.securityweek.com/amazon-awards-18000-exploit-allowing-kindle-e-reader-takeover?
Unlikely: I got my first verification mail (for a book sent from that well-known miscreant, gmail) over a year ago. They're totally inconsistent, and very annoying.
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