Mobileread
Intro CC: New Product Manager Joining the Team
#1  PMrev 02-08-2020, 06:26 PM
tl;dr: Product manager coming in to help CC development. Talk to us, contact info below!

Hey Everyone,

My name is Alex and I am joining the Calibre Companion team! I'm extremely excited to work on this tool you love. I understand there have been some problems with the application and I'm here to hopefully resolve all of these moving forward. I have years of experience handling product development and we as a community should start seeing some great improvements.

Moving forward I want your voice to define the new features and updates. We want to drive the app to be user centric. Please send your contact information to the email below if you'd be open to speaking with me, I want to conduct interviews and gather your feedback.

CCfeedback@goldtreeway.com

I look forward to speaking to as many users as possible!

Rev
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#2  Deskisamess 02-08-2020, 07:30 PM
Open discussion here is better IMO.
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#3  pwalker8 02-09-2020, 06:29 AM
Quote Deskisamess
Open discussion here is better IMO.
I think not for what he's talking about. One of the downsides to group discussions is that sometimes suggestions can be shouted down, or people hesitant to make suggestions. There have certainly been more that a few posters on MobileRead who seem to strongly feel that their opinion is the only valid response and any disagreement is not to be tolerated.

There is still a suggestions thread that you can post to if you want to.
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#4  pwalker8 02-09-2020, 06:35 AM
Quote PMrev
tl;dr: Product manager coming in to help CC development. Talk to us, contact info below!

Hey Everyone,

My name is Alex and I am joining the Calibre Companion team! I'm extremely excited to work on this tool you love. I understand there have been some problems with the application and I'm here to hopefully resolve all of these moving forward. I have years of experience handling product development and we as a community should start seeing some great improvements.

Moving forward I want your voice to define the new features and updates. We want to drive the app to be user centric. Please send your contact information to the email below if you'd be open to speaking with me, I want to conduct interviews and gather your feedback.

CCfeedback@goldtreeway.com

I look forward to speaking to as many users as possible!

Rev
I tried sending an email to that address but it bounced with the following message

We're writing to let you know that the group you tried to contact (CCfeedback) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren't able to post:

* You might have spelled or formatted the group name incorrectly.
* The owner of the group may have removed this group.
* You may need to join the group before receiving permission to post.
* This group may not be open to posting.

If you have questions related to this or any other Google Group, visit the Help Center at https://support.google.com/a/goldtreeway.com/bin/topic.py?topic=25838.

Thanks,

goldtreeway.com admins
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#5  Terisa de morgan 02-09-2020, 07:25 AM
It really shows the good management.
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#6  jackie_w 02-09-2020, 07:47 AM
Quote pwalker8
I think not for what he's talking about. One of the downsides to group discussions is that sometimes suggestions can be shouted down, or people hesitant to make suggestions. There have certainly been more that a few posters on MobileRead who seem to strongly feel that their opinion is the only valid response and any disagreement is not to be tolerated.
You may be right about some MR sub-forums, but my recollections of participating in the CC forum when @chaley was running the show are that it was a very positive and co-operative space. Mainly due to chaley giving such excellent support and responding to user requests or at least giving reasons when something wasn't possible.

Admittedly I'm an Android-only CC user and have, so far, been spared any disruption to service.

To Alex, here's my personal feedback (no private conversations required) I won't care if you never add a single new CC feature as long as you keep the Android version running as-is on newer versions of Android (Google permitting).
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#7  copyrite 02-09-2020, 08:00 AM
Quote jackie_w

To Alex, here's my personal feedback (no private conversations required) I won't care if you never add a single new CC feature as long as you keep the Android version running as-is on newer versions of Android (Google permitting).
Yep.

And please advise if you do update the Android app so I remember NOT to update it!
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#8  theducks 02-09-2020, 12:36 PM
Quote jackie_w
You may be right about some MR sub-forums, but my recollections of participating in the CC forum when @chaley was running the show are that it was a very positive and co-operative space. Mainly due to chaley giving such excellent support and responding to user requests or at least giving reasons when something wasn't possible.

Admittedly I'm an Android-only CC user and have, so far, been spared any disruption to service.

To Alex, here's my personal feedback (no private conversations required) I won't care if you never add a single new CC feature as long as you keep the Android version running as-is on newer versions of Android (Google permitting).
Android Mostly co-operative Happy if it never got a new feature (this edition) as long as it runs on current Android
for
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#9  PMrev 02-09-2020, 02:23 PM
Hey Everyone,

Sorry about that email bounce, had to toggle a setting on our side.

Please try reaching out again so we can schedule some calls!

As far as the feedback communication channel, the forum is not the proper way to capture clear user requirements from a product development standpoint. Also phone calls and face to face is the best way in my opinion.

I hear you on the app stability, if that is priority #1, let me hear it!

Please be patient with us. Our goal is to establish that same communication you had with the previous owner and I'm here to talk to with you.

Alex
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#10  PMrev 02-09-2020, 02:27 PM
Quote pwalker8
I tried sending an email to that address but it bounced with the following message

We're writing to let you know that the group you tried to contact (CCfeedback) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren't able to post:

* You might have spelled or formatted the group name incorrectly.
* The owner of the group may have removed this group.
* You may need to join the group before receiving permission to post.
* This group may not be open to posting.

If you have questions related to this or any other Google Group, visit the Help Center at https://support.google.com/a/goldtreeway.com/bin/topic.py?topic=25838.

Thanks,

goldtreeway.com admins


Please try again!
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