Mobileread
freakin' frozen
#1  codo coderson 05-16-2010, 11:39 PM
Hello, hello to this amazing community that already helped me so much without knowing it.

I want to figure out if my Hanlin needs to be replaced or maybe I can still fix it with your help (cause I ran out of ideas).

When I got it, I loaded the last Jinke firmware, 2.20EN.091124. I was using it for one month without problems. Then, without apparent reason, it started to freeze, until today. it's so chronical that I just can't use it. It's a miracle when it shows the file system... for the last weeks the normal situation is: frozen screen, screwdriver in one hand and a bent clip in the other.

First thing to check out is the battery, isn't it?

I've tried recharging the battery for long hours. Then, when I switch it on, normally it tries to start, clears the screen, shows "My mobile library"... and then freeze. Sometimes in the load screen, sometimes after 5 minutes.

Tried a different battery, an original, not new, working Nokia BL-5C. Recharged both for a whole night each... tried resetting before pressing the power button, after... all kinds of combinations...

Today, after 10 tries or so, I've managed to install a different firmware. Now I have the Tirwal 2.7 Firmware. and guess what: FROZEN!! it takes a little more to freeze, but not more than 5 minutes. No difference between using the battery or the cable. should I put it into the microwave?

I need somebody.

codo
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#2  LCF 05-17-2010, 02:18 PM
Is there any thing that you always do when it freezes. Like locking the keys, reading a (specific) file (format), leaving it in the main menu for long time, listening to music, touching the button X, anything...?

Can you use it only on cable, with a plugged out battery? BEFORE you try it - I have no idea what might happen. Don't try this, unless you have asked someone with more experience/knowlegde than me! It'll really suck, if my "brilliant" idea fries your reader.
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#3  codo coderson 05-17-2010, 03:27 PM
touching the button X... yeah, the 'freeze' button!

no, he loves to freeze in all conditions! in the loading screen, when he tries to load a file (any kind), trying to zoom or turn the page inside the files (any kind)... he's so playful!

I also tried that, only cable. Hey man, it's a good idea! you can tell everybody. But for me it's not working...

Thank you very much, LCF, for your support. In fact, I'm figuring out that the machine is faulty. But if you or someone have new ideas, I'm lookink forward to try them.

[long silence]
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#4  LCF 05-17-2010, 04:28 PM
OK then... if you really can't avoid pushing the 'freeze' button, all I can offer you is older firmware... I really can't see how it can get any worse, so the alternative treatment might help. Post here or send me a PM/board message if you are interested.

One more thing: Except Astak, every other (AFAIK) product on the market is coming from Hanlin, so if you try the BeBook forum there is a bigger chance you get help. But you might want to wait a few days and ask there if no one can help you here. The moderators here can be very... protective of the forum treasures. They actually killed someone recently!
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#5  allen 05-17-2010, 10:03 PM
I suggest you need to update the firmware again. When you update the F/W, remember press the volume key "-" instead of "+", that means press "-" and Power button together while updating.
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#6  codo coderson 05-18-2010, 06:36 PM
my already dear friend LCF,

(that's what you get when you help somebody for nothing)

honestly I didn't understand what you meant when you talked about the "forum treasures" and when you said that maybe it's more convenient to try the BeBook forum; my device is the Pixelar Hanlin Reader, and the category of this Forum is "MobileRead Forums > E-Book Readers > More E-Book Readers > HanLin eBook". Am I wrong? (I know they are the same device, anyway.) Can you say it clear as crystal, like if I was 5 years old, mate?

Anyway, the Pixelar tech people told me to send it out for repairing... guess it's good news!

Thanx a lot, man.

codo
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#7  codo coderson 05-18-2010, 06:48 PM
allen, you mean that I try with another firmware different to the ones I already tried? (Jinke and Tirwal)

and I have another one: what's the difference of pressing the "-" button and the Power button instead of the normal "+" button and the Power button?
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#8  LCF 05-19-2010, 03:41 PM
Quote codo coderson
my already dear friend LCF,

(that's what you get when you help somebody for nothing)

honestly I didn't understand what you meant when you talked about the "forum treasures" and when you said that maybe it's more convenient to try the BeBook forum; my device is the Pixelar Hanlin Reader, and the category of this Forum is "MobileRead Forums > E-Book Readers > More E-Book Readers > HanLin eBook". Am I wrong? (I know they are the same device, anyway.) Can you say it clear as crystal, like if I was 5 years old, mate?

Anyway, the Pixelar tech people told me to send it out for repairing... guess it's good news!

Thanx a lot, man.

codo
You are absolutely correct to write in this forum. What I meant was, that the difference between Pixelar Hanlin Reader and BeBook is the logo on the plastic. Everything else, except the firmware, is the same. Since BeBook is pretty popular, the possibility of someone having the same problem and perhaps a solution for it is also relatively big.

About the forum treasures. It had two meanings.
First: It was a metaphor for a nice forum, (just like this one :P ) where the users don't spam asking the same questions in 5 sections and 23 different under-sections.
Second, it was a Pocket PRO or a PocketBook 302. Ha, I bet you look like I looked earlier today (but thats a completely different story). Now, If you are up for reading a nice short detective story while waiting for the repair, you can click on the word "killed" in my previous post. If not, hit the spoiler

Spoiler Warning below






There was a contest on MR (MobileRead) last week, where you could win one of the above Readers if you guess the murderer. The main plot was: There had been a murder in the Moderator's Suite. Which means some Moderator killed another one. According to the official ending - because the second Moderator tried to steal one of the readers-to-be-prizes. So the Reader in question was the "forum treasure" that was worth "killing" to protect.

Btw, I'm glad they are accepting it for repair, hopefully without additional charges! Good luck!

P.S.: Thanks for the dear friend! I'm sure you'll find a lot more people fitting the definition you gave around the forums!
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#9  codo coderson 05-19-2010, 06:19 PM
wow man, you're nice. did i tell you?

now I get the whole idea. you really did an effort to explain it clear. you should be a teacher or something like that man... for the patience and love, most of all.

yeah, I realized the link and saw the story a little bit... (that means 'too lazy to read it')

hope to find you again, in this shape or another, in this world or another.
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#10  LCF 05-20-2010, 03:59 PM
Wow, thanks!

Me, teacher... The poor students...
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