Mobileread
The Amazing Disappearing Shelves
#1  Calenorn 01-17-2018, 10:11 AM
My question to B&N Customer Service:

I side load books and manually add them to shelves on the device. When I later side load more books, all the side loaded books are dropped from the shelves. If a shelf contained only side loaded books, then the shelf also disappears.

How can I prevent this from happening?

I'll let you know if I get a response.
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#2  PatS12 01-18-2018, 01:37 PM
Thank you! I'm also getting very annoyed by this "glitch"
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#3  ZodWallop 01-18-2018, 01:40 PM
Quote Calenorn
My question to B&N Customer Service:

I side load books and manually add them to shelves on the device. When I later side load more books, all the side loaded books are dropped from the shelves. If a shelf contained only side loaded books, then the shelf also disappears.

How can I prevent this from happening?

I'll let you know if I get a response.
If you check back later, the shelves don't reappear?

This might seem like a stupid question, but I'm asking because I noticed when I eject my GL3, it seems to rebuild the library. Maybe it's rebuilding the shelves too? (I haven't created custom shelves, so I'm just speculating here.)
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#4  Calenorn 01-18-2018, 02:48 PM
Quote ZodWallop
If you check back later, the shelves don't reappear?
No.

Any shelf with even one B&N book on it remains, although all the side-loaded books are dropped from the shelf. (The books are still on the NOOK and can be re-added to the shelf.)

Any shelf that held only side-loaded books disappears completely.

Currently in the second circle of customer service hell. They suggest that the books have to be in a "My Files" folder. I will try that, but it sounds like they're just emailing lines copied from the User Guide back at me.
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#5  Calenorn 01-18-2018, 05:04 PM
Okay boys and girls, I think I've figured this out.

To add side-loaded epubs to the Glowlight 3, you have two options:

If you save them in a folder called "BOOKS" within the NOOK folder (on the NOOK drive), then the reader will see them as "Books" but they will fall off the shelves when you eject the NOOK from your PC.

If you save them in a folder called "My Files" within the NOOK folder (on the NOOK drive), then the reader will see them as "All My Items" but they will stay on the shelves when the NOOK is ejected. And of course they can be read as usual, despite the fact that the NOOK classifies them as "Items."

It would be great if someone could try this and verify that it works.
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#6  ZodWallop 01-18-2018, 05:47 PM
Quote Calenorn
Okay boys and girls, I think I've figured this out.

To add side-loaded epubs to the Glowlight 3, you have two options:

If you save them in a folder called "BOOKS" within the NOOK folder (on the NOOK drive), then the reader will see them as "Books" but they will fall off the shelves when you eject the NOOK from your PC.

If you save them in a folder called "My Files" within the NOOK folder (on the NOOK drive), then the reader will see them as "All My Items" but they will stay on the shelves when the NOOK is ejected. And of course they can be read as usual, despite the fact that the NOOK classifies them as "Items."

It would be great if someone could try this and verify that it works.
I can try tonight. I use Calibre for all my sideloading and I guess it ads the books to the My Files folder, because I do sort the library to All My Items.
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#7  ZodWallop 01-18-2018, 05:49 PM
Quote Calenorn
To add side-loaded epubs to the Glowlight 3, you have two options:

If you save them in a folder called "BOOKS" within the NOOK folder (on the NOOK drive), then the reader will see them as "Books" but they will fall off the shelves when you eject the NOOK from your PC.

If you save them in a folder called "My Files" within the NOOK folder (on the NOOK drive), then the reader will see them as "All My Items" but they will stay on the shelves when the NOOK is ejected. And of course they can be read as usual, despite the fact that the NOOK classifies them as "Items."
I get the feeling that the Nook software developers are making a simple process overly complicated. I suspect that the different folders (Books and My Items) stem from the previously partitioned memory.
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#8  Calenorn 01-18-2018, 05:53 PM
Thanks! It seems like the device looks for that "My Files" folder, and when it doesn't see it, it assumes those books are gone and dumps the shelves.

Similarly, previous NOOKs look for a "cover.jpg" file to copy as a thumbnail, and would only give the title-in-a-box if the cover image had any other name.

Very particular beastie, the NOOK.
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#9  Calenorn 01-18-2018, 07:41 PM
Okay, scratch that theory. Just added some more books in the new folder set up - and lost all the shelves. Still suspect a problem ejecting.

This is more than a little frustrating.
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#10  nellie27 01-22-2018, 08:50 AM
I had some success in connecting the NG3 to calibre, adding books, ejecting device via calibre, then ejecting via the icon in the taskbar-a very important step (you will be forced to delete all sideloaded content if you forget! and possibly reboot your nook!). I did not add books via a file manager.

I had created 2 (small)shelves, one with just sideloaded content, and another with sideloaded and BN content. Both shelves survived intact through this procedure.

There is room for more experimentation with this problem.
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