Mobileread
Tolino Vision 6
#31  justloveebooks 11-16-2021, 08:16 AM
Got my vision 6 yesterday and today connectected it to the Mac.
Sideloading books is not working well, after connecting a Window opens "Android xxx", but is not a normal Finder Window. You can drag and drop books in to the tolino book folder, but should only drop a couple (say 10), too many results in an error "cannot be copied" or something like that and the tolino is often disconnected after that. Reboot and/or unpluging repluging is then needed.
Calibre:
As I am still on mojave, my older Calibre version is 4.23 (imho the last version to work on mojave), newer versions require newer macos, might test it with newer calibre on a Winstick with Windows.
Often Calibre does not see the tolino, and then it does it is much the same as drag&drop: a few books work, then it has a communication error with the tolino. See above, much the same.
Not very good.
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#32  justloveebooks 11-16-2021, 08:37 AM
Ordered the tolino Vision 6 from Thalia, as Thalia.de and ebook.de are my main German shops.
Yesterday I received it, earlier than it was promised on order-day (Nov 10th).
Slim case will be delivered later, maybe december.

Hardware is great, a little smaller than my other tolino, an Epos V1 and for me better to handle.

On turning it on, I was (badly) surprised: the first and main shop is not Thalia, as expected, but Hugendubel. Searching the package for a few minutes, I discovered nothing about that, that would have warned me.
Using the device and also installing the first update it found after connecting to WiFi would be severly limited without registering and logging into Hugendubel, so I did that. After that you can add your other shops. And then it is connected to an existing Cloud, you can download your already bought books.

Just to be sure, I did nothing wrong, the next day I wiped the device, reset it to factory settings, and started new. Not sure, wether all settings where gone (imho the page buttons where still switched like I wanted them), but it stayed on Hugendubel, nice touch though, after logging into Hugendubel, the added shops Thalia and ebook.de where still linked.

Why does this matter to me, which shop is the main/first?
You are permanently logged in, and you can buy and look into your whishlist and buy from there.
This is also possible with other shops from the webbrowser, but you have to login each and every time, and after a certain time or switching context, you have to login again. No saved credentials, no password etc. only bookmarks for the URL.

Might contact Helpdesk about this, major inconvenience, but then again, how often do you buy books directly on the device? Not sure, but it was nice to be able to.
Also, if it was an error, Thalia shot themselves in the foot, as maybe 2-5 books a year I might buy through the device, and will do so from Hugendubel.

Please other buyers from Germany and other vendors reply which shop was configured as first shop on your device.
If there is a way to change that (even rooting), I want to know.
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#33  ottischwenk 11-16-2021, 11:49 AM
Thalia supplies Thalia branded devices.
This is also recognizable from the Skoobe rental option
There is no possibility to rebrand.
Where exactly did you buy?
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#34  rcentros 11-16-2021, 04:14 PM
Quote justloveebooks
On turning it on, I was (badly) surprised: the first and main shop is not Thalia, as expected, but Hugendubel.
That's weird that you bought the Tolino from Thalia and got a different store. When I bought a used Tolino it was hooked up automatically to some other bookstore. Someone here instructed me to get hold of support. In about a day they had me switched to Thalia. But this might have changed with recent firmware update updated. I'm not sure.
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#35  justloveebooks 11-17-2021, 06:02 AM
After watching a few youtube videos about the tolino Vision 6 (unboxing etc.), I checked the package again and the package clearly said it was sent from Thalia - in the videos one was sent from Hugendubel and correctly had Hugendubel as the shop, one other Video showed the tolino Vision 6 screen and Thalia was shown as the shop.

Contacted support, they said it was a technical error, and will get back to me.
This first written and personalised "received your problem" info was within hours, fasted reply ever for support I contacted, imho - this was not an auto-reply!
The first firmware update is installed and as I said, I wiped the device and reset it to factory settings, but this did not help.

Also tested the search for "124816", this still worked.
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#36  Mel_anie 11-17-2021, 06:33 AM
Quote justloveebooks
Got my vision 6 yesterday and today connectected it to the Mac.
Sideloading books is not working well, after connecting a Window opens "Android xxx", but is not a normal Finder Window. You can drag and drop books in to the tolino book folder, but should only drop a couple (say 10), too many results in an error "cannot be copied" or something like that and the tolino is often disconnected after that. Reboot and/or unpluging repluging is then needed.
Calibre:
As I am still on mojave, my older Calibre version is 4.23 (imho the last version to work on mojave), newer versions require newer macos, might test it with newer calibre on a Winstick with Windows.
Often Calibre does not see the tolino, and then it does it is much the same as drag&drop: a few books work, then it has a communication error with the tolino. See above, much the same.
Not very good.
The last version of Calibre, 5.32, has now added support for the Tolino Vision 6.
Don't know how much better it will work now, as for the fact I haven't bought a Vision 6 yet, but I hope it will be just as neat as with the Paperwhite.
Can anyone confirm? Black Friday is coming ...
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#37  justloveebooks 11-29-2021, 06:25 AM
Quote justloveebooks
Contacted support, they said it was a technical error, and will get back to me.
So far (since Nov 16th, nearly a fortnight) no other message from support for this issue.
Had trouble with a few sideloaded books (Kindle DeDRMed and converted to EPub, tried sideloading from Mac). Needs further testing, but it seems, that even the books that are transfered to the Tolino Vision 6 from Mac, before it disconnects, are broken.

Issue is the following, which I contacted support about before realising, that these where sideloaded books:
Read another book, went to Tolino Main Page, paged through the booklist for a different book (Station Eleven). Tried to open that book, Cover was displayed, but after the cover paging 1 page forward resulted in 1 page forward in the old book. Could not go further in the book.
Support said to wipe the device, set to factory defaults and start new, which I will probably do at some point, but further testing of this error tells me the sideloading was at fault:
uploaded the same book to the Tolino cloud and download from there, that worked. Later had the same trouble the other way round, there I could not open the original (first read) book, which was instantly apparent, as that one was German, while I read Station 11 in English.

Started the Tolino new and could again open the first (German) book, will see how it goes. When I find the time, I will test a few more mac-sideloaded books and then whipe all of them and copy them again from a Winstick, which hopefully will work better.

Conclusion: Sideloading from Mac is unreliable without additional software.
Will report this sometime again to support with a suggestion to change the connection mode to better work with Mac.
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#38  justloveebooks 12-17-2021, 07:45 AM
Quote rcentros
That's weird that you bought the Tolino from Thalia and got a different store. When I bought a used Tolino it was hooked up automatically to some other bookstore. Someone here instructed me to get hold of support. In about a day they had me switched to Thalia. But this might have changed with recent firmware update updated. I'm not sure.
Contacted support, said they will look into it, after > two weeks no answer, contacted them again. Had since wiped the tolino Vision 6, updated to 15.2, still Hugendubel (well, as expected).

Answer just today from them: I have to bring it to a Thalia store, sending back would be free, but only result in payback, no swap.

Even in store a swap is not guaranteed from them, it "has to be checked". As I still have my tolino epos V1 (and a Kindle Voyage) for reading, I will bring it to a store next week. As usual with such new device still in waranty, I kept both the box and the shipping container.

Not a good solution when all they had to do IMHO was swap a file, which should be possible with a script or some other download from them.
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#39  jesson345 12-19-2021, 12:40 AM
Any news of tolinos APK installing?

Seems like the third party APK installing is blocked in 15.2.0 firmware。
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#40  justloveebooks 12-19-2021, 03:33 AM
Quote jesson345
Any news of tolinos APK installing?

Seems like the third party APK installing is blocked in 15.2.0 firmware。
No, I will not try anything like that before others. Sorry.
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