Mobileread
Forma autorotation bug
#1  nikev 01-14-2020, 12:18 AM
Hi,

I just got a new Forma, and for the most part I like it.

However, the autorotate feature doesnÂ’t work well for me. I hold the reader in portrait mode with my left hand, with buttons on the left and the Kobo logo on the top left. However, when the reader sleeps the screen often rotates so that it is upside down unless the reader is held right handed. And when the reader wakes up everything is upside down as well, and have to switch the reader from portrait to,landscape and back again to get it oriented the way I want. I tried disabling autorotation but that did not help.

Am I doing something wrong, or is this a bug?

Nike
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#2  rashkae 01-14-2020, 01:10 AM
Nikev: Did you bypass registration and not update the firmware? That was indeed a very annoying bug on the Forma when it was first released, but was fixed log ago.
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#3  nikev 01-14-2020, 10:48 AM
Thanks.

My firmware is the current 4.19.##### version from December 2019. I don’t understand why it does not work properly for left handed reading.

Nike
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#4  dow 01-14-2020, 08:07 PM
Ha! Mine's the opposite, sort of. I typically read with the buttons on the right, and close the sleep cover before putting the reader down when I'm done. When I open the sleep cover the next time, the book cover is right side up, but on waking, the text is upside down, and then auto-rotates to be right side up. It doesn't bother me, I just thought it was funny. I guess if it stayed upside down, then I'd be more concerned. Hope you find a solution.
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#5  icallaci 01-15-2020, 10:25 AM
I had an early Forma, locked to portrait, that always opened upside-down, no matter how I opened it (flat on a table, vertically, given a shake before opening, etc.). This happened continually, even with firmware 4.19.14123. Recently I bought another Forma, and guess what? It behaves perfectly. So perhaps Kobo recognized the problem and fixed it in the later models.
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#6  rashkae 01-16-2020, 08:30 AM
The first thing I have to ask when troubleshooting something odd, (which I find so obvious, I often miss,).. have you tried turning it off and on again? On the Kobo, you have to press and hold the power button for about 8 seconds for it to power off. You'll know if it was when next time you power on, you have to wait for boot, with the little boot squares/circles.

For those trying to replicate what your seeing, how is the Kobo going to sleep.. are you pressing the power button? closing a sleep cover? or is the kobo going to sleep from being idle?

And finally, are you holding the kobo mostly horizontal? (ie, laying flat rather than held straight up?) The only reason I can think of for the screen to flip when your putting it to sleep is if it's getting tilted upside down right at the time it's going to sleep. (or the motion at the time makes the accelorometer *think* it's upside down.)
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#7  icallaci 01-16-2020, 11:14 AM
Quote rashkae
The first thing I have to ask when troubleshooting something odd, (which I find so obvious, I often miss,).. have you tried turning it off and on again? On the Kobo, you have to press and hold the power button for about 8 seconds for it to power off. You'll know if it was when next time you power on, you have to wait for boot, with the little boot squares/circles.

For those trying to replicate what your seeing, how is the Kobo going to sleep.. are you pressing the power button? closing a sleep cover? or is the kobo going to sleep from being idle?

And finally, are you holding the kobo mostly horizontal? (ie, laying flat rather than held straight up?) The only reason I can think of for the screen to flip when your putting it to sleep is if it's getting tilted upside down right at the time it's going to sleep. (or the motion at the time makes the accelorometer *think* it's upside down.)
For me, I tried everything above. I use a sleep cover, but tried using the on/off button to see if that made a difference. Nope. I tried holding the Forma vertically when closing the cover to see if that made any difference. Nope. I tried holding the Forma vertically when opening the cover. Nope, nope, nope. I use a stand when reading, so the Forma was almost always vertical when it was on. Nope. Nothing made any difference except getting a newer Forma, which does not have this problem.
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#8  nikev 01-16-2020, 01:09 PM
Quote rashkae
The first thing I have to ask when troubleshooting something odd, (which I find so obvious, I often miss,).. have you tried turning it off and on again? On the Kobo, you have to press and hold the power button for about 8 seconds for it to power off. You'll know if it was when next time you power on, you have to wait for boot, with the little boot squares/circles.

For those trying to replicate what your seeing, how is the Kobo going to sleep.. are you pressing the power button? closing a sleep cover? or is the kobo going to sleep from being idle?

And finally, are you holding the kobo mostly horizontal? (ie, laying flat rather than held straight up?) The only reason I can think of for the screen to flip when your putting it to sleep is if it's getting tilted upside down right at the time it's going to sleep. (or the motion at the time makes the accelorometer *think* it's upside down.)
In my case, I don't use a sleep cover. I just press the power button to put it to sleep. I have rebooted etc, but it doesn't make a difference. The accelerometer gets confused pretty much no matter what I do. I wonder if it's a hardware issue.
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#9  rashkae 01-16-2020, 05:54 PM
If you bought it Retail and are still withing your DOA period, I would definitely seek a return/exchange.
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#10  poczynek 01-16-2020, 11:44 PM
Quote nikev
In my case, I don't use a sleep cover. I just press the power button to put it to sleep. I have rebooted etc, but it doesn't make a difference. The accelerometer gets confused pretty much no matter what I do. I wonder if it's a hardware issue.
Mine is the same and is annoying. It's a trigger happy auto rotate thing.
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